We’re in
your corner.

Wake your power meter, heart-rate strap, or cadence sensor and bring it close to your iPhone. Allow Bluetooth access and look for the sensor in the app. If it doesn’t appear, check its battery and disconnect it from another app that may be holding the connection. Live numbers require a compatible connected sensor.

Apple Health is optional. Use the Apple Health control in onboarding or Settings, then choose which permissions to allow. You can change access in the Health app or in iOS Settings → Privacy & Security → Health. An empty result can mean no available data or limited read access; it is not proof that you denied permission.

Allow location access while using the app to request local conditions from Open-Meteo. Check your internet connection and try Refresh on the weather card. Weather information is guidance, not a guarantee of safe road or riding conditions.

Invite your squadmates, allow microphone access, and hold the talk control to record a short message. Release to send. Clips need a connection to upload. If a message fails, use Retry when your connection returns.

Use Restore Purchases on the app’s subscription screen with the Apple account used for the purchase. If plans do not load, check your connection and retry. Contact support if access remains unavailable; include the app version and the message shown, but never send your password or payment-card details.

On your iPhone, open Settings → your name → Subscriptions and select the ProTour subscription. Apple manages billing and cancellation. Removing the app or deleting your ProTour account does not cancel a subscription. Refund requests are handled by Apple at reportaproblem.apple.com.

In the app, open Settings → Account → Delete Account and follow the confirmation steps. If the process fails, contact us using the email above. Apple Health records remain managed in Health, and App Store subscriptions must be canceled separately through Apple.